ARAMARK
AstraZeneca
ConocoPhillips
Courtyard by Marriott
Hewlett-Packard
Johnson Controls
Kaiser Permanente
Marriott
MasterCard
Michelin
Wachovia Bank
Wyeth
US Military
Emotional intelligence (EQ) is a term used to describe our ability to control impulses, show empathy, and persist in the face of obstacles with resilience
and flexibility. Developing EQ can enhance leadership ability, enrich relationships, and extend influence. This new booklet explores the connections between
personality and EQ, and provides specific actions for EQ development for each of the 16 types.